Global Certificate in Building a Culture of De-escalation

Name: Global Certificate in Building a Culture of De-escalation
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The Global Certificate in Building a Culture of De-escalation is a crucial course designed to equip learners with the skills to create a positive and safe environment in their professional setting. This certificate course is particularly important in today's world, where tensions often run high, and conflicts can escalate quickly.

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AboutThisCourse

By learning the principles of de-escalation, learners can help to reduce the risk of violence, aggression, and harm, creating a more productive and harmonious workplace. The course is in high demand across various industries, including healthcare, education, criminal justice, and customer service. By completing this certificate program, learners will gain essential skills for career advancement, such as conflict resolution, communication, problem-solving, and leadership. They will also learn how to identify the signs of escalating behavior, how to intervene effectively, and how to promote a culture of de-escalation in their organization. Overall, this certificate course is an excellent investment for anyone looking to enhance their professional skills, improve their career prospects, and make a positive impact on their workplace and community.

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CourseDetails

• Understanding De-escalation: An Introduction
• Key Principles of De-escalation in Conflict Resolution
• Communication Strategies for De-escalation
• Emotional Intelligence and De-escalation
• Legal and Ethical Considerations in De-escalation Techniques
• De-escalation Techniques for Specific Scenarios (e.g. mental health crises, workplace disputes)
• Building a Culture of De-escalation in Organizations
• Measuring the Effectiveness of De-escalation Training Programs
• Case Studies in De-escalation: Best Practices and Lessons Learned

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN BUILDING A CULTURE OF DE-ESCALATION

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London School of International Business (LSIB)

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05 May 2025

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