Global Certificate in Social Listening for a Healthy Organization
-- ViewingNowThe Global Certificate in Social Listening for a Healthy Organization is a comprehensive course designed to equip learners with the essential skills to monitor and analyze conversations about their organization online. This certificate course highlights the importance of social listening in maintaining a positive brand image, identifying market trends, and addressing customer needs proactively.
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โข Unit 1: Introduction to Social Listening
โข Unit 2: The Role of Social Listening in Organizational Health
โข Unit 3: Social Listening Tools and Technologies
โข Unit 4: Data Analysis and Insights from Social Listening
โข Unit 5: Reputation Management and Crisis Prevention with Social Listening
โข Unit 6: Building Customer Relationships through Social Listening
โข Unit 7: Social Listening for Competitive Intelligence
โข Unit 8: Social Listening and Employee Advocacy
โข Unit 9: Developing a Social Listening Strategy
โข Unit 10: Measuring the Impact of Social Listening on Organizational Health
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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