Professional Certificate in Social Listening for Corporate Communication
-- ViewingNowThe Professional Certificate in Social Listening for Corporate Communication is a comprehensive course designed to equip learners with the essential skills needed to thrive in today's digital world. This course focuses on social listening, a critical aspect of corporate communication that involves monitoring and analyzing online conversations to understand customer sentiment, identify trends, and make informed business decisions.
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โข Understanding Social Listening
โข Importance of Social Listening in Corporate Communication
โข Setting Up Social Listening Tools and Alerts
โข Monitoring Social Media Channels for Brand Mentions
โข Analyzing Social Listening Data for Insights
โข Identifying Key Influencers and Brand Advocates
โข Responding to Social Media Mentions and Engaging with Stakeholders
โข Measuring the Impact of Social Listening on Corporate Communication
โข Best Practices in Social Listening for Crisis Management
โข Ethics and Legal Considerations in Social Listening
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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