Professional Certificate in SLA Management for Consultants
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CourseDetails
• Understanding SLA
• Key Components of SLA
• SLA Negotiation and Development
• SLA Monitoring and Reporting
• Service Improvement through SLA
• SLA Lifecycle Management
• SLA Metrics and Measurements
• Legal and Compliance Aspects in SLA
• Best Practices in SLA Management
• Consulting Skills for SLA Management
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
- OpenEnrollmentStartAnytime
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