Advanced Certificate in Social Media Listening & Engagement

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The Advanced Certificate in Social Media Listening & Engagement is a vital course designed to equip learners with essential skills in social media analytics, strategy, and engagement. In today's digital age, social media listening has become a crucial aspect of business strategy, enabling organizations to monitor and respond to online conversations about their brand, products, and services.

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AboutThisCourse

This certificate course is in high demand as businesses increasingly recognize the importance of social media in building brand awareness, engaging with customers, and driving sales. By completing this course, learners will gain a deep understanding of social media listening tools and techniques, enabling them to make data-driven decisions, improve customer satisfaction, and enhance their organization's online presence. Throughout the course, learners will develop essential skills in social media analytics, content creation, community management, and customer engagement. These skills are highly transferable and can be applied to a wide range of industries and job roles, making this certificate course an excellent choice for anyone looking to advance their career in social media marketing or a related field.

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CourseDetails

• Advanced Social Media Listening
• Social Media Monitoring Tools
• Data Analysis for Social Media Listening
• Social Media Engagement Strategies
• Social Media Customer Service
• Social Media Crisis Management
• Brand Reputation Management on Social Media
• Social Media Content Strategy
• Social Media Analytics and KPIs
• Legal and Ethical Considerations in Social Media Listening

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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ADVANCED CERTIFICATE IN SOCIAL MEDIA LISTENING & ENGAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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