Masterclass Certificate in Service Management and Digital Transformation

Name: Masterclass Certificate in Service Management and Digital Transformation
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The Masterclass Certificate in Service Management and Digital Transformation is a comprehensive course designed to equip learners with essential skills for career advancement in today's digital age. This course is vital in the current industry landscape, where digital transformation has become a top priority for businesses worldwide.

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AboutThisCourse

The course covers critical topics such as service strategy, design, transition, operation, and continuous improvement, all within the context of digital transformation. Learners will gain a deep understanding of how to leverage digital technologies to improve service delivery, increase efficiency, and drive innovation. By the end of this course, learners will have developed a strong foundation in service management and digital transformation, making them highly valuable to employers in various industries. With a Masterclass Certificate in Service Management and Digital Transformation, learners will be well-positioned to take on leadership roles and drive digital transformation initiatives in their organizations.

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CourseDetails

• Service Management Fundamentals • Digital Transformation and its Impact on Service Management • Designing and Implementing Digital Services • Service Management Best Practices in a Digital Age • Customer Experience Management in the Digital Era • Digital Transformation Strategy and Planning • Service Operations and Management in Digital Transformations • Digital Transformation Tools and Technologies • Measuring Success in Digital Service Management • Capstone Project: Digital Service Management Transformation

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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MASTERCLASS CERTIFICATE IN SERVICE MANAGEMENT AND DIGITAL TRANSFORMATION

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London School of International Business (LSIB)

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05 May 2025

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