Executive Development Programme Inclusive Service Excellence

Name: Executive Development Programme Inclusive Service Excellence
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The Executive Development Programme in Inclusive Service Excellence certificate course is a professional development initiative designed to empower learners with the skills necessary to deliver exceptional and inclusive customer service. This program emphasizes the importance of a customer-centric approach, promoting diversity, equity, and inclusion in the workplace.

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AboutThisCourse

In today's globalized and interconnected world, there is a growing industry demand for professionals who can provide inclusive service excellence, ensuring that all customers feel valued and respected. By completing this course, learners will develop essential skills in communication, empathy, cultural competency, and problem-solving, making them highly competitive in the job market. This program is ideal for managers, team leaders, and customer-facing professionals seeking to enhance their career prospects and make a positive impact on their organization's culture and customer experience. By prioritizing inclusivity and service excellence, learners can create a more engaging and productive work environment, leading to increased customer satisfaction, loyalty, and long-term business success.

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CourseDetails

• Inclusive Service Excellence Fundamentals
• Understanding Diversity and Inclusion in Service Delivery
• Accessibility in Service Design and Delivery
• Communication Strategies for Inclusive Service Excellence
• Emotional Intelligence for Effective Service Interactions
• Measuring Inclusive Service Excellence Performance
• Building an Inclusive Service Excellence Culture
• Innovating for Inclusive Service Experiences
• Overcoming Barriers and Challenges in Inclusive Service Excellence

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME INCLUSIVE SERVICE EXCELLENCE

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London School of International Business (LSIB)

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05 May 2025

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