Advanced Certificate in Service Management with Automation

Name: Advanced Certificate in Service Management with Automation
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The Advanced Certificate in Service Management with Automation is a comprehensive course designed to empower learners with the latest service management tools and techniques. In today's digital age, automation has become a critical aspect of service management, and this course focuses on equipping learners with the essential skills required to thrive in this field.

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AboutThisCourse

This course is highly relevant and in demand in the industry, as organizations are increasingly looking for professionals who can manage and automate their service management processes. By completing this course, learners will gain a deep understanding of IT service management best practices, ITIL 4, and automation tools and technologies. The course is designed to equip learners with the skills necessary for career advancement. Learners will gain hands-on experience with popular automation tools, develop their problem-solving skills, and learn how to manage and improve service management processes. With a focus on real-world application, this course will help learners stand out in a crowded job market and advance their careers in service management.

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CourseDetails

• Automation Fundamentals
• Service Management Best Practices
• Advanced Automation Tools and Technologies
• ITIL Framework and Service Automation
• Designing Automated Service Processes
• Implementing and Managing Automated Services
• Monitoring and Improving Automated Services
• Security and Compliance in Automated Services
• Business Continuity and Disaster Recovery in Automated Services

CareerPath

The Advanced Certificate in Service Management with Automation is designed to meet the growing demand for professionals skilled in service management automation. This program offers specialized training in cutting-edge technologies and techniques, equipping students to excel in various roles. 1. **Service Desk Analyst**: Leverage your communication and technical skills to act as a liaison between end-users and internal support teams. Service Desk Analysts handle incident management, request fulfillment, and escalation, ensuring smooth IT operations. (25% of chart) 2. **IT Operations Manager**: Oversee IT infrastructure, systems, and network operations to maximize uptime and efficiency. As an IT Operations Manager, you will lead and manage the organization's technology resources, driving innovation and continuous improvement. (20% of chart) 3. **Automation Engineer**: Design, implement, and maintain automated processes, tools, and systems to increase efficiency and streamline operations. Automation Engineers are in high demand, with a focus on reducing manual intervention and optimizing workflows. (30% of chart) 4. **Cloud Architect**: Create and manage secure, scalable, and high-performing cloud environments using industry-leading platforms such as AWS, Azure, and Google Cloud. Cloud Architects ensure seamless integration and migration of on-premises infrastructure to the cloud. (15% of chart) 5. **AI Specialist**: Utilize artificial intelligence, machine learning, and natural language processing to develop and implement intelligent systems that can learn, reason, and self-correct. AI Specialists work on projects that enhance user experiences and optimize business processes. (10% of chart) Explore these in-demand roles and unlock your potential in the ever-evolving landscape of service management and automation. The Advanced Certificate in Service Management with Automation offers a comprehensive curriculum to help you excel in your chosen career path.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN SERVICE MANAGEMENT WITH AUTOMATION

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London School of International Business (LSIB)

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05 May 2025

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