Certificate in Anger Management in the Workplace
-- ViewingNowThe Certificate in Anger Management in the Workplace is a vital course designed to equip learners with essential skills for managing and reducing workplace anger. This program is crucial in today's fast-paced professional environment, where stress and frustration can often lead to uncontrolled anger, impacting productivity and team dynamics.
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Here are the essential units for a Certificate in Anger Management in the Workplace:
• Understanding Anger: definitions, triggers, and warning signs
• Impact of Anger in the Workplace: consequences and costs
• Legal and Ethical Implications: harassment, discrimination, and violence
• Effective Communication Skills: active listening, assertiveness, and de-escalation techniques
• Stress Management Strategies: relaxation techniques, time management, and self-care
• Conflict Resolution Skills: negotiation, mediation, and problem-solving
• Building Resilience: developing emotional intelligence and a growth mindset
• Creating a Positive Work Culture: fostering respect, trust, and collaboration
• Action Plan for Anger Management: developing a personalized plan for continued growth and development
These units cover the essential skills and knowledge needed to manage anger in the workplace effectively, promoting a positive and productive work environment.
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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