Global Certificate in Trolling & Online Community Management

Name: Global Certificate in Trolling & Online Community Management
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The Global Certificate in Trolling & Online Community Management is a crucial course designed to equip learners with the skills to manage and maintain online communities effectively. With the increasing importance of online presence for businesses, there is a high demand for professionals who can handle trolling and online conflicts professionally.

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AboutThisCourse

This course provides learners with the knowledge and tools necessary to identify and mitigate trolling, build and manage online communities, and create positive online experiences for users. Learners will gain essential skills in online communication, conflict resolution, and community management that are highly sought after in various industries. By completing this course, learners will be able to advance their careers in social media management, online marketing, customer service, and other related fields. This certification will set them apart as experts in managing online communities and provide them with a distinct advantage in the job market.

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CourseDetails

• Understanding Trolling: Identifying Trolls, Types of Trolling, Psychology of Trolls
• Online Community Management: Building Online Communities, Community Guidelines, Moderation Strategies
• Troll Detection: Techniques for Early Detection, Behavioral Analysis, Red Flags
• Conflict Resolution: De-escalation Techniques, Mediation Skills, Banning Policies
• Legal and Ethical Considerations: Laws Governing Online Harassment, Ethical Dilemmas, Best Practices
• Social Media Monitoring: Tools and Techniques, Sentiment Analysis, Real-time Monitoring
• Crisis Management: Preparation, Response, Recovery, Case Studies
• Engagement Strategies: Encouraging Positive Interaction, Community Involvement, Influencer Management
• Evaluating Success: Metrics, Analytics, Reporting, Continuous Improvement

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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GLOBAL CERTIFICATE IN TROLLING & ONLINE COMMUNITY MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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