Global Certificate in Persuasive Sales Techniques
-- ViewingNowThe Global Certificate in Persuasive Sales Techniques is a comprehensive course designed to empower learners with essential sales skills demanded in today’s competitive industry. This course highlights the importance of persuasive communication, psychology of selling, and objection handling, enabling learners to master the art of closing deals.
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⢠Understanding Persuasion: Exploring the psychology behind persuasion, influencing techniques, and building trust with customers.
⢠Effective Communication: Learning active listening, questioning skills, and adapting communication styles to various customer personalities.
⢠Features and Benefits: Identifying and articulating product/service features and their corresponding customer benefits.
⢠Objection Handling: Anticipating and addressing customer objections, creating win-win scenarios.
⢠Closing Techniques: Applying various proven methods to close sales and create repeat business.
⢠Building Customer Relationships: Nurturing long-term connections, managing expectations, and exceeding customer satisfaction.
⢠Ethical Selling: Adhering to sales ethics, maintaining integrity and transparency in selling practices.
⢠Sales Strategies: Developing effective sales plans, setting goals, and tracking progress.
⢠Adapting to Digital Sales: Utilizing technology for remote selling, understanding digital channels and e-commerce platforms.
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