Professional Certificate in Building Essential Communication Skills
-- ViewingNowThe Professional Certificate in Building Essential Communication Skills is a course designed to empower learners with crucial communication abilities that are highly sought after in today's dynamic work environment. This certificate program emphasizes the importance of effective communication in enhancing productivity, fostering teamwork, and ensuring success in the workplace.
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⢠Unit 1: Introduction to Effective Communication
⢠Unit 2: Active Listening Skills
⢠Unit 3: Non-Verbal Communication
⢠Unit 4: Verbal Communication Techniques
⢠Unit 5: Building Rapport and Trust
⢠Unit 6: Conflict Resolution and Negotiation
⢠Unit 7: Cross-Cultural Communication
⢠Unit 8: Presentation and Public Speaking Skills
⢠Unit 9: Writing Clear and Concise Emails
⢠Unit 10: Assertiveness and Self-Confidence in Communication
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