Professional Certificate in Active Listening & Feedback
-- ViewingNowThe Professional Certificate in Active Listening & Feedback course is a vital program designed to enhance communication skills in the workplace. This course emphasizes the importance of active listening and constructive feedback in fostering productive relationships, boosting team collaboration, and ensuring effective communication.
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⢠Understanding Active Listening: The Basics
⢠The Importance of Effective Communication in Active Listening
⢠Key Elements of Active Listening and Feedback
⢠Barriers to Active Listening and Strategies for Overcoming Them
⢠Body Language and Non-Verbal Communication in Active Listening
⢠Giving and Receiving Constructive Feedback
⢠Active Listening Techniques for Effective Feedback
⢠Building Trust and Rapport through Active Listening and Feedback
⢠Practical Application of Active Listening and Feedback in Professional Settings
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