Advanced Certificate in Service Management in a Digital World
-- ViewingNowThe Advanced Certificate in Service Management in a Digital World is a comprehensive course designed to empower professionals in the rapidly evolving digital service landscape. This certificate program highlights the importance of digital transformation in service management, emphasizing industry demand for skills in digital integration, customer experience, and data-driven decision making.
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⢠Advanced Digital Service Strategies
⢠Customer Experience Management in a Digital Age
⢠Digital Transformation & Service Innovation
⢠Service Analytics & Data-Driven Decision Making
⢠Digital Service Design & Architecture
⢠Lean & Agile Methodologies in Digital Service Management
⢠Service Automation & Orchestration in a Digital World
⢠Cybersecurity & Data Privacy for Digital Services
⢠Digital Service Leadership & Change Management
⢠Vendor & Partner Management in the Digital Era
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