Global Certificate in Healthcare Communication for Better Patient Outcomes
-- ViewingNowThe Global Certificate in Healthcare Communication for Better Patient Outcomes course is a crucial program designed to enhance communication skills for healthcare professionals. With the increasing demand for effective patient communication in the healthcare industry, this course is more relevant than ever before.
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GBP £ 140
GBP £ 202
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⢠Cultural Competency in Healthcare Communication: Understanding and respecting patients' cultural backgrounds, beliefs, and values to provide effective and compassionate care.
⢠Effective Listening and Interpersonal Skills: Developing active listening skills, empathy, and non-verbal communication to build trust and rapport with patients.
⢠Patient-Centered Communication: Focusing on patients' needs, concerns, and perspectives to ensure clear and accurate information exchange and promote shared decision-making.
⢠Healthcare Language and Terminology: Utilizing plain language and avoiding medical jargon to promote patient understanding and engagement.
⢠Informed Consent and Patient Education: Ensuring patients' informed participation in their care through clear and concise communication and education materials.
⢠Managing Conflict and Difficult Conversations: Developing skills to handle challenging conversations with patients and their families, including breaking bad news and managing expectations.
⢠Privacy and Confidentiality in Healthcare Communication: Protecting patients' privacy and confidentiality while maintaining open and honest communication.
⢠Using Technology in Healthcare Communication: Utilizing technology to enhance patient communication, including telehealth, patient portals, and electronic health records.
⢠Quality Improvement in Healthcare Communication: Evaluating and improving communication practices to promote better patient outcomes and experiences.
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