Advanced Certificate in Change Communication for Facilities
-- ViewingNowThe Advanced Certificate in Change Communication for Facilities is a comprehensive course designed to empower facilities professionals with the essential skills to manage change communication. In an industry where adaptability is key, this course highlights the importance of clear and effective communication during times of transition.
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⢠Change Communication Theory: Foundational theories and models of change communication, including Kotter's Change Model, Bridges' Transition Model, and the Agile Methodology. ⢠Stakeholder Analysis and Engagement: Identifying and engaging key stakeholders in the facilities change management process. ⢠Crisis Communication: Strategies and best practices for communicating during facilities crises, including natural disasters, emergencies, and unexpected events. ⢠Digital Communication Channels: Utilizing digital communication channels, such as email, social media, and intranets, for effective change communication. ⢠Employee Advocacy: Building employee advocacy and engagement during facilities change management. ⢠Measurement and Evaluation: Metrics and evaluation methods for change communication, including surveys, focus groups, and analytics. ⢠Cross-Cultural Communication: Best practices for cross-cultural communication during facilities change management, including language, customs, and cultural norms. ⢠Ethics and Compliance: Ethical considerations and compliance requirements for change communication in facilities, including data privacy and security.
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