Masterclass Certificate in Mastering IT Service Strategy
-- ViewingNowThe Masterclass Certificate in Mastering IT Service Strategy is a comprehensive course designed to empower IT professionals with the skills needed to drive successful service strategies in the modern digital landscape. This program emphasizes the importance of aligning IT services with business objectives, fostering innovation, and managing risk in a rapidly evolving industry.
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⢠IT Service Strategy
⢠ITIL Framework and Best Practices
⢠Defining and Designing IT Services
⢠Service Portfolio and Catalog Management
⢠Financial Management in IT Service Strategy
⢠Demand Management and Capacity Planning
⢠IT Service Continuity and Disaster Recovery
⢠IT Service Strategy Metrics and Measurements
⢠Stakeholder Management in IT Service Strategy
⢠Implementing and Improving IT Service Strategy
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