Global Certificate in Smart IT Service Systems
-- ViewingNowThe Global Certificate in Smart IT Service Systems is a comprehensive course designed to empower IT professionals with the latest tools and techniques in service management. This certification focuses on the integration of smart technologies, such as AI and machine learning, to optimize IT service delivery.
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⢠IT Service Management
⢠ITIL Framework and Best Practices
⢠Smart IT Service Systems: Concepts and Architectures
⢠ITSM Tools and Automation
⢠Designing and Implementing Smart IT Service Systems
⢠Incident, Problem, and Change Management in Smart IT Service Systems
⢠Service Level Management and IT Governance
⢠Continual Service Improvement in Smart IT Service Systems
⢠IT Service Security and Compliance
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