Certificate in Service Design for Accessibility
-- ViewingNowThe Certificate in Service Design for Accessibility is a comprehensive course that emphasizes the importance of designing inclusive services for all users, regardless of their abilities. With the growing demand for accessible and equitable services across various industries, this course is highly relevant and valuable for professionals seeking to advance their careers.
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⢠Introduction to Service Design for Accessibility: Understanding the importance of accessibility and the role of service design in creating inclusive services. ⢠Disability Awareness: Exploring different types of disabilities and how they affect user interactions with services. ⢠User Research for Accessibility: Techniques for conducting inclusive user research and gathering insights from users with disabilities. ⢠Accessibility Standards and Guidelines: An overview of relevant accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG). ⢠Inclusive Design Principles: Applying inclusive design principles to service design, ensuring that services are accessible to all users. ⢠Prototyping and Testing for Accessibility: Techniques for prototyping and testing services for accessibility, including automated and manual accessibility testing. ⢠Accessible Content and Interactions: Designing accessible content and interactions, covering topics such as plain language, color contrast, and accessible multimedia. ⢠Accessible Development: Best practices for accessible development, including ARIA roles, labels, and landmarks. ⢠Accessibility in Service Delivery: Ensuring that service delivery is accessible, including physical access, clear communication, and accommodations for users with disabilities.
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