Executive Development Programme in Consumer Protection & Public Affairs
-- ViewingNowThe Executive Development Programme in Consumer Protection & Public Affairs is a certificate course designed to empower professionals with the necessary skills to navigate the complex landscape of consumer protection and public affairs. This programme is critical in today's business environment, where consumer protection has taken center stage, and organizations must be vigilant in their public affairs engagement.
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⢠Introduction to Consumer Protection & Public Affairs: Understanding the importance of consumer protection, public affairs, and their impact on business.
⢠Legal Framework of Consumer Protection: Exploring the laws and regulations governing consumer protection in various jurisdictions.
⢠Consumer Protection Strategies: Identifying and implementing effective strategies to protect consumers from fraud, misleading practices, and other harmful activities.
⢠Stakeholder Management: Building and maintaining relationships with key stakeholders, including consumers, regulators, and industry groups.
⢠Public Affairs & Advocacy: Influencing public policy and advocating for the rights and interests of consumers and businesses.
⢠Crisis Management in Consumer Protection: Preparing for and responding to consumer protection crises, including data breaches and product recalls.
⢠Consumer Behavior & Psychology: Understanding consumer behavior and decision-making processes to develop effective consumer protection strategies.
⢠Consumer Protection in Digital Spaces: Addressing the unique challenges and opportunities presented by consumer protection in the digital age, including online fraud, data privacy, and cybersecurity.
⢠Case Studies in Consumer Protection & Public Affairs: Examining real-world examples of consumer protection and public affairs successes and failures, and extracting key lessons and best practices.
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