Advanced Certificate in UX Metrics & Conversion Rate Optimization
-- ViewingNowThe Advanced Certificate in UX Metrics & Conversion Rate Optimization is a comprehensive course designed to equip learners with essential skills in optimizing user experience and boosting conversion rates. This course is crucial in today's digital age, where businesses strive to enhance customer satisfaction and increase profitability.
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⢠Introduction to UX Metrics: Understanding the key metrics used in User Experience (UX) design, including usability, engagement, and conversion rates.
⢠Data Analysis for UX: Learning to analyze and interpret UX data, using tools such as Google Analytics and Hotjar.
⢠Usability Testing: Understanding the process and best practices for conducting usability tests, and how to analyze and interpret the results.
⢠Conversion Rate Optimization (CRO): Learning the principles and best practices for optimizing conversion rates, including A/B testing, multivariate testing, and user segmentation.
⢠User Research Methods: Understanding the different methods for conducting user research, including surveys, interviews, and focus groups.
⢠User Journey Mapping: Learning how to create and interpret user journey maps, and how to use them to identify opportunities for improvement.
⢠Heuristic Evaluation: Understanding the process and best practices for conducting heuristic evaluations, and how to use the results to improve the user experience.
⢠Accessibility and Inclusive Design: Learning about the principles of accessibility and inclusive design, and how to apply them to UX metrics and conversion rate optimization.
⢠Advanced UX Metrics: Diving deeper into the world of UX metrics, including the use of advanced metrics such as Net Promoter Score (NPS) and System Usability Scale (SUS).
⢠Case Studies in UX Metrics and CRO: Examining real-world examples of successful UX metrics and conversion rate optimization initiatives, and analyzing the strategies and techniques used.
Please note that the above units can be modified, added or removed based on the specific curriculum requirements of the Advanced Certificate in UX Metrics & Conversion Rate Optimization.
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