Certificate in Consumer Rights & Responsibilities
-- ViewingNowThe Certificate in Consumer Rights & Responsibilities is a comprehensive course that empowers learners with essential knowledge and skills in consumer protection. This program highlights the importance of consumer rights and responsibilities, equipping learners with the ability to make informed decisions and advocate for themselves and others in the marketplace.
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⢠Understanding Consumer Rights
⢠History and Importance of Consumer Protection
⢠Key Consumer Rights (Right to Safety, Right to Information, Right to Choose, Right to Redress, Right to Consumer Education)
⢠Legal Framework for Consumer Protection (Consumer Protection Act, Competition Act)
⢠Common Consumer Complaints and Resolutions
⢠Consumer Responsibilities and Ethical Consumption
⢠Consumer Awareness and Education
⢠Consumer Advocacy and Protection Agencies
⢠Handling Unfair Trade Practices and Misleading Advertising
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