Certificate in Golf Operations for Optimizing Customer Experience
-- ViewingNowThe Certificate in Golf Operations for Optimizing Customer Experience is a comprehensive course designed to enhance the skills of golf industry professionals. This program emphasizes the importance of providing exceptional customer service, a critical factor in the golf industry’s success.
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GBP £ 140
GBP £ 202
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⢠Golf Course Operations Management: An overview of the day-to-day management of a golf course, including staff management, budgeting, and scheduling.
⢠Customer Service Fundamentals: Understanding the principles of excellent customer service, including communication, problem-solving, and conflict resolution skills.
⢠Golf Operations Technology: Exploring the latest technology used in golf course operations, such as tee sheet management systems, point of sale systems, and customer relationship management software.
⢠Golf Event Planning and Management: Learning how to plan and execute successful golf tournaments, corporate outings, and other special events.
⢠Marketing and Promotion for Golf Operations: Developing marketing strategies to attract new customers, retain existing ones, and promote the golf course and related amenities.
⢠Golf Course Maintenance and Agronomy: Understanding the basics of golf course maintenance, including turf management, irrigation, and landscaping.
⢠Food and Beverage Operations for Golf Courses: Learning the principles of food and beverage management, including menu planning, inventory management, and event catering.
⢠Golf Rules and Etiquette: A comprehensive review of golf rules and etiquette to ensure that all staff members can provide accurate information and guidance to customers.
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