Advanced Certificate in Golf Operations: Strategic Customer Relationship Management
-- ViewingNowThe Advanced Certificate in Golf Operations: Strategic Customer Relationship Management is a comprehensive course designed to empower golf industry professionals with essential skills for career advancement. This program focuses on the importance of strategic customer relationship management in the golf industry, teaching learners how to apply data-driven strategies to improve customer engagement, satisfaction, and retention.
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⢠Strategic Customer Relationship Management: An Overview
⢠Customer Segmentation Strategies for Golf Operations
⢠Data Analysis for Customer Relationship Management
⢠Implementing CRM Tools in Golf Operations
⢠Personalized Marketing and Communication in Golf
⢠Building Customer Loyalty in Golf Operations
⢠Handling Customer Complaints and Feedback in Golf
⢠CRM Metrics and Performance Measurement for Golf Operations
⢠Legal and Ethical Considerations in CRM
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