Professional Certificate in Customer Feedback & Digital Innovation
-- ViewingNowThe Professional Certificate in Customer Feedback & Digital Innovation is a crucial course designed to equip learners with the essential skills needed to thrive in today's digital age. This certificate course emphasizes the importance of customer feedback in driving digital innovation and improving business performance.
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⢠Unit 1: Introduction to Customer Feedback & Digital Innovation
⢠Unit 2: Importance of Customer Feedback in Digital Transformation
⢠Unit 3: Digital Innovation Trends & Technologies
⢠Unit 4: Collecting & Analyzing Customer Feedback
⢠Unit 5: Leveraging Customer Feedback for Digital Innovation
⢠Unit 6: Design Thinking & Customer-Centric Innovation
⢠Unit 7: Digital Customer Experience Management
⢠Unit 8: Digital Feedback Channels & Tools
⢠Unit 9: Implementing Data-Driven Innovation Strategies
⢠Unit 10: Case Studies on Customer Feedback & Digital Innovation
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