Masterclass Certificate in Conflict: Transforming Relationships

• Understanding Conflict: Roots and Dynamics
• Communication Skills for Conflict Resolution
• Conflict Transformation: Moving from Conflict to Collaboration
• Mediation and Negotiation Techniques
• Empathy, Active Listening, and Emotional Intelligence in Conflict Resolution
• Power Dynamics and Bias in Conflict Situations
• Restorative Justice and Conflict Transformation
• Designing Conflict Transformation Programs
• Conflict Transformation in Organizations and Communities