Global Certificate Crisis Communication & Risk Mitigation

• Crisis Communication Fundamentals
• Risk Mitigation Strategies
• Stakeholder Identification and Engagement
• Developing a Crisis Communication Plan
• Media Relations in Crisis Situations
• Social Media Management in Crisis
• Legal and Ethical Considerations in Crisis Communication
• Psychology of Communication during a Crisis
• Training and Exercising the Crisis Communication Plan
• Measuring and Evaluating Crisis Communication Effectiveness