Professional Certificate in Sustainable IT Service Delivery
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⢠Fundamentals of Sustainable IT Service Delivery: An introduction to the key concepts and principles of sustainable IT service delivery, including an overview of the benefits and challenges associated with implementing sustainable practices.
⢠Assessing Environmental Impact: This unit covers the methods and tools used to assess the environmental impact of IT service delivery, including carbon footprint analysis and life cycle assessment.
⢠Green IT Infrastructure: This unit explores the various strategies and technologies for building and operating green IT infrastructure, such as virtualization, cloud computing, and energy-efficient hardware.
⢠Sustainable Data Center Design and Operations: This unit covers the best practices for designing and operating sustainable data centers, including cooling and power management strategies.
⢠E-Waste Management and Recycling: This unit examines the issue of electronic waste and the strategies for managing and recycling e-waste in a responsible and sustainable manner.
⢠Sustainable Software Development: This unit explores the role of software development in sustainable IT service delivery, including the principles of green software engineering and the use of sustainable software development tools.
⢠Sustainability Metrics and Reporting: This unit covers the key performance indicators (KPIs) and reporting frameworks used to measure and report on the sustainability of IT service delivery, including the Global Reporting Initiative (GRI) and the ISO 14001 standard.
⢠Stakeholder Engagement and Communication: This unit examines the importance of engaging and communicating with stakeholders, including employees, customers, and investors, to promote sustainable IT service delivery.
⢠Policy and Regulation: This unit explores the policy and regulatory landscape for sustainable IT service delivery, including an overview of relevant laws, regulations, and standards at the national and international levels.
Note: The above course content is for a Professional Certificate in Sustainable IT Service Delivery and includes the primary keyword "Sustainable IT Service Delivery" along with secondary
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