Certificate in Social Listening and Performance Tracking
-- ViewingNowThe Certificate in Social Listening and Performance Tracking is a comprehensive course that empowers learners with the essential skills to monitor, analyze, and respond to online conversations about their brand. This course is crucial in today's digital age, where social media plays a significant role in shaping consumer perceptions and purchasing decisions.
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⢠Introduction to Social Listening
⢠Understanding Social Media Metrics
⢠Setting Up Social Listening Tools
⢠Monitoring and Analyzing Social Media Conversations
⢠Identifying and Understanding Social Media Trends
⢠Social Listening for Brand Reputation Management
⢠Social Listening for Competitive Analysis
⢠Creating and Implementing Social Listening Strategies
⢠Measuring the Impact of Social Listening
⢠Best Practices in Social Listening and Performance Tracking
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