Professional Certificate in Social Capital and Customer Relationship Management
-- ViewingNowThe Professional Certificate in Social Capital and Customer Relationship Management is a vital course designed to enhance your understanding of building and maintaining strong relationships with customers. This certification focuses on the importance of social capital in today's interconnected world and how it can be leveraged to foster customer loyalty and engagement.
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⢠Understanding Social Capital
⢠Customer Relationship Management (CRM) Strategies
⢠Building and Maintaining Social Capital in Business
⢠The Role of Social Capital in CRM
⢠Measuring Social Capital and CRM Success
⢠Social Network Analysis in CRM
⢠Leveraging Social Media for CRM and Social Capital
⢠Best Practices in CRM and Social Capital Management
⢠Case Studies: Successful CRM and Social Capital Implementations
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