Masterclass Certificate in Community Management & Crisis Intervention
-- ViewingNowThe Masterclass Certificate in Community Management & Crisis Intervention is a comprehensive course designed to equip learners with essential skills for managing online communities and handling crisis situations. This program emphasizes the importance of proactive community management, crisis prevention, and effective intervention strategies.
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⢠Unit 1: Introduction to Community Management
⢠Unit 2: Understanding Communities & Stakeholder Management
⢠Unit 3: Developing Community Engagement Strategies
⢠Unit 4: Social Media Management for Community Building
⢠Unit 5: Crisis Intervention Principles & Best Practices
⢠Unit 6: Conflict Resolution & De-escalation Techniques
⢠Unit 7: Effective Communication in Crisis Situations
⢠Unit 8: Creating & Implementing Crisis Intervention Plans
⢠Unit 9: Analyzing & Learning from Community Crisis Events
⢠Unit 10: Advanced Community Management & Crisis Intervention Strategies
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