Certificate in CFT & Interpersonal Skills
-- ViewingNowThe Certificate in CFT (& Interpersonal Skills) is a comprehensive program designed to enhance communication and interpersonal abilities, critical in today's professional world. Effective communication and interpersonal skills are key to success in any career, and this course provides learners with essential tools to excel.
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⢠Effective Communication: Understanding the basics of communication, verbal and non-verbal cues, and active listening.
⢠Conflict Resolution: Identifying conflicts, managing emotions, and applying conflict resolution strategies.
⢠Interpersonal Relationships: Building and maintaining positive relationships, understanding cultural differences, and dealing with difficult people.
⢠Team Building: Understanding team dynamics, building effective teams, and resolving team conflicts.
⢠Emotional Intelligence: Recognizing and managing emotions, developing empathy, and building resilience.
⢠Negotiation Skills: Preparing for negotiations, understanding negotiation styles, and reaching win-win agreements.
⢠Presentation Skills: Planning and delivering effective presentations, using visual aids, and handling questions.
⢠Leadership Skills: Developing leadership qualities, motivating teams, and making informed decisions.
⢠Professional Ethics: Understanding ethical dilemmas, making ethical decisions, and maintaining professionalism.
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