Certificate Inclusive Hospitality: Best Practices
-- ViewingNowThe Certificate Inclusive Hospitality: Best Practices course is a vital program for hospitality professionals seeking to provide exceptional service to all customers. This course highlights the importance of inclusivity and diversity in the industry, addressing the needs of all customers, regardless of their abilities, age, culture, or gender identity.
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GBP £ 140
GBP £ 202
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⢠Inclusive Language and Communication
⢠Disability Awareness and Etiquette
⢠Accessible Design and Facilities
⢠Cultural Sensitivity and Diversity Training
⢠Serving Customers with Dietary Restrictions
⢠Mental Health Awareness in Hospitality
⢠Inclusive Marketing and Customer Service Strategies
⢠Anti-Discrimination Policies and Procedures
⢠Addressing and Preventing Harassment and Bullying
⢠Implementing and Evaluating Inclusive Practices
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