Certificate in Efficient Mediation Practices
-- ViewingNowThe Certificate in Efficient Mediation Practices is a comprehensive course that empowers learners with the necessary skills to excel in dispute resolution. This program emphasizes the importance of effective communication, conflict resolution, and negotiation techniques, making it highly relevant in today's diverse and dynamic work environments.
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⢠Introduction to Mediation Practices
⢠Understanding Conflict Resolution
⢠Effective Communication in Mediation
⢠Key Principles of Negotiation
⢠Mediation Ethics and Professional Responsibilities
⢠Preparing for a Mediation Session
⢠The Mediation Process: Stages and Techniques
⢠Dynamics of Power in Mediation
⢠Cultural Awareness and Sensitivity in Mediation
⢠Advanced Mediation Practices and Special Topics
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