Masterclass Certificate in Trolling & Conflict Resolution
-- ViewingNowThe Masterclass Certificate in Trolling & Conflict Resolution is a comprehensive course designed to equip learners with the essential skills to navigate and resolve conflicts in today's digital age. This course is crucial for professionals working in online communities, social media management, customer support, and other related fields.
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⢠Understanding Trolling: Definitions and Contexts
⢠Psychology of Trolls: Profiles and Motivations
⢠Trolling Techniques: Identification and Analysis
⢠Ethical Considerations in Trolling
⢠Developing a Conflict Resolution Strategy
⢠Communication Skills for Conflict Resolution
⢠De-escalation Techniques in Online Disputes
⢠Mediation and Moderation in Trolling
⢠Legal and Policy Frameworks for Online Conflict Resolution
⢠Case Studies: Real-World Conflict Resolution in Trolling Scenarios
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