Masterclass Certificate in Customer Journey Mapping & Market Research
-- ViewingNowThe Masterclass Certificate in Customer Journey Mapping & Market Research is a comprehensive course that equips learners with essential skills to understand customer behavior and optimize marketing strategies. This program emphasizes the importance of mapping customer journeys to identify pain points, improve customer experience, and increase brand loyalty.
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ใณใผใน่ฉณ็ดฐ
โข Customer Journey Mapping Foundation
โข Understanding Customer Experience (CX)
โข Market Research Methodologies
โข Designing Customer Journey Maps
โข Data Analysis for Customer Journey Mapping
โข Stakeholder Communication and Collaboration
โข Implementing Customer Journey Mapping
โข Continuous Improvement in Customer Experience
โข Mastering Market Research Tools
โข Advanced Customer Journey Mapping Techniques
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