Global Certificate in Reputation Management for Hotels
-- ViewingNowThe Global Certificate in Reputation Management for Hotels is a comprehensive course designed to empower hospitality professionals with the skills to manage and enhance their hotel's reputation. In today's digital age, reputation management is crucial for hotel's success, with 93% of consumers relying on online reviews before making booking decisions.
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GBP £ 140
GBP £ 202
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• Global Hotel Reputation Management: An Overview
• Online Reviews and Ratings: Understanding their Impact
• Social Media Listening and Monitoring for Hotels
• Hotel Reputation Management Best Practices
• Guest Feedback Analysis and Response Strategies
• Reputation Management Tools and Software for Hotels
• Case Studies: Successful Hotel Reputation Management
• Building a Positive Hotel Brand Image and Identity
• Crisis Management and Negative Publicity Handling
• Measuring and Reporting Hotel Reputation Metrics
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