Certificate in Social Listening & Reputation Management
-- ViewingNowThe Certificate in Social Listening & Reputation Management is a comprehensive course designed to equip learners with essential skills in monitoring and managing brand reputation across digital channels. This course emphasizes the importance of understanding customer perceptions, tracking online conversations, and making data-driven decisions to drive business growth.
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GBP £ 140
GBP £ 202
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โข Understanding Social Listening
โข Importance of Online Reputation Management
โข Setting Up Social Listening Tools and Alerts
โข Monitoring Social Media Platforms and Forums
โข Analyzing Social Data for Insights
โข Responding to Mentions and Building Relationships
โข Crisis Management in Social Media
โข Measuring the Impact of Social Listening
โข Best Practices in Social Listening and Reputation Management
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