Professional Certificate in Consumer Behavior and Service Design
-- ViewingNowThe Professional Certificate in Consumer Behavior and Service Design is a comprehensive course that equips learners with essential skills for career advancement in the modern business landscape. This program delves into the study of consumer behavior, providing a deep understanding of how and why consumers make certain decisions.
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โข Understanding Consumer Behavior
โข The Psychology of Purchase Decisions
โข Customer Segmentation and Targeting
โข Service Design Principles
โข User Experience (UX) Design for Services
โข Designing for Customer Needs and Pain Points
โข Service Blueprinting and Prototyping
โข Measuring Success in Service Design
โข Ethics and Accessibility in Service Design
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