Professional Certificate in Coffee Shop Human Resources
-- ViewingNowThe Professional Certificate in Coffee Shop Human Resources course is a vital program designed to meet the growing demand for HR professionals in the coffee shop industry. This course emphasizes the importance of effective recruitment, training, and employee management strategies tailored to this unique business segment.
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GBP £ 140
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โข Coffee Shop HR Basics: Introduction to Human Resources management specific to coffee shops, including legal compliance and best practices.
โข Recruitment & Hiring: Strategies for attracting, interviewing, and selecting baristas and other coffee shop staff, including equal employment opportunity and diversity considerations.
โข Employee Onboarding & Training: Developing and implementing effective onboarding and training programs to ensure employees are equipped with the necessary skills and knowledge to perform their jobs effectively.
โข Performance Management: Techniques for managing employee performance, including setting performance goals, providing feedback, and conducting performance evaluations.
โข Compensation & Benefits: Designing and implementing fair and competitive compensation and benefits packages that attract and retain top talent.
โข Employee Engagement & Retention: Strategies for fostering a positive work environment and promoting employee engagement and retention, including communication, recognition, and career development opportunities.
โข Labor Relations & Compliance: Understanding labor laws and regulations, and managing relationships with unions and other employee representatives, where relevant.
โข Workplace Safety & Health: Developing and implementing policies and procedures to ensure a safe and healthy work environment, including emergency response planning and training.
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