Professional Certificate in Crisis Communication: Achieving Results
-- ViewingNowThe Professional Certificate in Crisis Communication: Achieving Results is a comprehensive course designed to empower learners with the essential skills needed to navigate and manage crises effectively. In today's fast-paced and unpredictable business environment, the demand for crisis communication professionals has never been higher.
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โข Unit 1: Introduction to Crisis Communication
โข Unit 2: Developing a Crisis Communication Plan
โข Unit 3: Identifying Stakeholders and Building Relationships
โข Unit 4: Message Development and Delivery in Crisis Situations
โข Unit 5: Media Relations and Working with the Press
โข Unit 6: Social Media and Digital Communication in Crises
โข Unit 7: Employee Communication during a Crisis
โข Unit 8: Ethics and Legal Considerations in Crisis Communication
โข Unit 9: Case Studies: Successful Crisis Communication Strategies
โข Unit 10: Evaluating Crisis Communication Performance and Continuous Improvement
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