Masterclass Certificate in Crisis Communication: Mastering the Art of Persuasion
-- ViewingNowThe Masterclass Certificate in Crisis Communication: Mastering the Art of Persuasion is a comprehensive course that equips learners with essential skills for effective communication during critical situations. This program emphasizes the significance of clear, compelling communication in managing crises and maintaining stakeholder trust.
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โข Unit 1: Introduction to Crisis Communication
โข Unit 2: The Art of Persuasion in Crisis Management
โข Unit 3: Understanding Stakeholder Expectations and Fears
โข Unit 4: Message Development and Delivery Techniques
โข Unit 5: Harnessing the Power of Media Relations
โข Unit 6: Social Media and Crisis Communication
โข Unit 7: Emotional Intelligence and Active Listening Skills
โข Unit 8: Effective Spokesperson Training
โข Unit 9: Case Studies: Successful Crisis Communication Strategies
โข Unit 10: Developing a Comprehensive Crisis Communication Plan
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