Professional Certificate in Crisis Communication: Strategies for Effective Stakeholder Engagement
-- ViewingNowThe Professional Certificate in Crisis Communication: Strategies for Effective Stakeholder Engagement is a vital course that equips learners with the necessary skills to manage and navigate high-stakes communication situations. In today's fast-paced and interconnected world, the ability to communicate effectively during a crisis is crucial for any organization's success and reputation management.
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โข Unit 1: Introduction to Crisis Communication
โข Unit 2: Understanding Stakeholder Theory and Management
โข Unit 3: Identifying Key Stakeholders in a Crisis
โข Unit 4: Crafting Effective Crisis Messages for Stakeholders
โข Unit 5: Crisis Communication Channels and Their Impact on Stakeholder Engagement
โข Unit 6: Social Media's Role in Crisis Communication and Stakeholder Engagement
โข Unit 7: Building Trust and Credibility with Stakeholders During a Crisis
โข Unit 8: Case Studies: Successful and Unsuccessful Stakeholder Engagement in Crisis Communication
โข Unit 9: Ethical Considerations in Crisis Communication and Stakeholder Engagement
โข Unit 10: Developing a Crisis Communication Plan for Effective Stakeholder Engagement
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