Global Certificate in Service Management and Business Strategy
-- ViewingNowThe Global Certificate in Service Management and Business Strategy is a comprehensive course designed to empower learners with essential skills for career advancement in today's service-driven economy. This course focuses on the critical aspects of service management and business strategy, providing a deep understanding of service innovation, design, and delivery, as well as the latest trends and best practices in service management.
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โข Global Service Management Fundamentals
โข Business Strategy and Service Management Alignment
โข Service Lifecycle Management
โข Customer Relationship Management in a Global Context
โข Service Quality and Improvement
โข Service Metrics and Analytics
โข Global Service Delivery and Supply Chain Management
โข Service Innovation and Digital Transformation
โข Global Service Management Leadership and Governance
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