Executive Development Programme Developing Emotional Literacy
-- ViewingNowThe Executive Development Programme in Developing Emotional Literacy is a certificate course designed to enhance the emotional intelligence of professionals. This program emphasizes the importance of understanding and managing emotions in the workplace, leading to improved decision-making, communication, and collaboration skills.
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โข Understanding Emotional Literacy: definitions, benefits, and importance
โข Identifying Emotions: primary, secondary, and mixed emotions
โข Emotional Intelligence: self-awareness, self-regulation, motivation, empathy, and social skills
โข Developing Emotional Resilience: coping mechanisms, stress management, and adaptability
โข Emotionally Intelligent Leadership: leading with empathy, fostering positive relationships, and managing conflict
โข Emotional Awareness in the Workplace: emotional labor, emotional triggers, and emotional contagion
โข Emotional Literacy and Diversity, Equity, and Inclusion: cultural intelligence, unconscious bias, and microaggressions
โข Communication and Emotional Literacy: active listening, assertiveness, and feedback
โข Building and Maintaining Trust: vulnerability, authenticity, and consistency
โข Assessing Emotional Competence: self-assessment tools, 360-degree feedback, and development plans
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