Masterclass Certificate in Service Management in the Cloud
-- ViewingNowThe Masterclass Certificate in Service Management in the Cloud is a comprehensive course designed to equip learners with essential skills for managing and delivering services in a cloud-based environment. This course is critical in today's digital age, where businesses are rapidly migrating to the cloud to leverage its benefits, such as cost savings, scalability, and flexibility.
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โข Unit 1: Introduction to Cloud Service Management
โข Unit 2: Cloud Computing Concepts and Models
โข Unit 3: Service Design in the Cloud
โข Unit 4: Service Transition in the Cloud
โข Unit 5: Service Operation in the Cloud
โข Unit 6: Cloud Security Management
โข Unit 7: Service Monitoring and Reporting in the Cloud
โข Unit 8: Cloud Service Level Management
โข Unit 9: Cloud Contract and Supplier Management
โข Unit 10: Continual Service Improvement in the Cloud
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