Advanced Certificate D&I in the Changing Hospitality Landscape
-- ViewingNowThe Advanced Certificate D&I in the Changing Hospitality Landscape course is a crucial program designed to equip learners with the necessary skills to thrive in an evolving hospitality industry. This course highlights the importance of diversity and inclusion (D&I) in creating a positive and productive work environment, which is vital for long-term business success.
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โข D&I Fundamentals in Hospitality: Understanding Diversity & Inclusion
โข Legal & Ethical Considerations for D&I in Hospitality
โข Strategic Planning for D&I in the Evolving Hospitality Landscape
โข Inclusive Leadership & Workforce Development
โข Customer Experience & D&I: Serving a Diverse Clientele
โข Accessibility & Universal Design in Hospitality Spaces
โข Cross-Cultural Communication & Customer Service
โข Bias, Stereotypes, & Microaggressions in Hospitality Settings
โข Measuring & Evaluating D&I Initiatives in Hospitality
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