Advanced Certificate in Communication: Foundations of Team Leadership
-- ViewingNowThe Advanced Certificate in Communication: Foundations of Team Leadership is a vital course designed to empower learners with essential skills for effective team leadership and communication. This certificate course focuses on enhancing your ability to manage and lead teams, solve complex problems, and improve collaboration.
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โข Understanding Team Dynamics: This unit covers the fundamental concepts of team dynamics, including group development stages, team roles, and group decision-making processes.
โข Effective Communication for Team Leaders: This unit focuses on developing advanced communication skills for team leaders, including active listening, clear and concise communication, and non-verbal communication.
โข Building and Motivating Teams: This unit explores the strategies for building and motivating high-performing teams, including goal-setting, coaching, and feedback techniques.
โข Conflict Resolution in Teams: This unit covers the approaches to conflict resolution in teams, including negotiation, mediation, and facilitation.
โข Change Management and Team Leadership: This unit examines the role of team leaders in managing change, including communication strategies, resistance management, and building resilience.
โข Diversity and Inclusion in Teams: This unit addresses the challenges and opportunities of managing diverse teams, including cultural awareness, unconscious bias, and inclusive communication.
โข Virtual Team Leadership: This unit focuses on the unique challenges and opportunities of leading virtual teams, including technology tools, time management, and trust-building.
โข Team Leadership Ethics and Compliance: This unit covers the ethical and legal considerations for team leaders, including confidentiality, discrimination, and harassment.
โข Assessing Team Performance: This unit explores the methods for evaluating team performance, including performance metrics, feedback mechanisms, and continuous improvement strategies.
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