Global Certificate D&I Trends in Global Hospitality
-- ViewingNowThe Global Certificate in D&I Trends in Global Hospitality is a comprehensive course designed to equip learners with the essential skills needed to thrive in the diverse and inclusive hospitality industry. This course emphasizes the importance of D&I (Diversity and Inclusion) trends in shaping the future of the global hospitality landscape.
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ร 2-3 heures par semaine
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Dรฉtails du cours
โข Global D&I Trends in Hospitality: An overview of the latest diversity and inclusion (D&I) trends in the global hospitality industry, including the importance of D&I in hospitality and the benefits it brings to organizations.
โข Cultural Diversity and Sensitivity: Understanding and valuing cultural differences to provide exceptional guest experiences, including cultural competency and unconscious bias training.
โข Accessibility and Inclusive Design: Creating accessible and inclusive hospitality environments for guests with disabilities, including physical, auditory, visual, and cognitive impairments.
โข Gender Identity and Expression: Addressing the needs and experiences of guests and employees who identify as LGBTQIA+, including the use of preferred pronouns and creating inclusive spaces.
โข Race and Ethnicity: Understanding and addressing issues related to race and ethnicity in the hospitality industry, including microaggressions and empowering underrepresented groups.
โข Religion and Spirituality: Accommodating the religious and spiritual practices of guests and employees, including dietary restrictions and prayer accommodations.
โข Age Diversity: Understanding and valuing the diverse needs and experiences of guests and employees across different age groups, from young travelers to seniors.
โข D&I Metrics and Analytics: Measuring and tracking D&I efforts in the hospitality industry, including the use of data and analytics to drive D&I strategy and decision-making.
โข Creating an Inclusive Workplace Culture: Fostering a positive and inclusive workplace culture that values diversity and promotes equality, including strategies for recruiting and retaining diverse talent.
By covering these essential units, a global certificate program on D&I trends in the hospitality industry will equip learners with the knowledge and skills needed to create inclusive and welcoming environments for all guests and employees.
Parcours professionnel
Exigences d'admission
- Comprรฉhension de base de la matiรจre
- Maรฎtrise de la langue anglaise
- Accรจs ร l'ordinateur et ร Internet
- Compรฉtences informatiques de base
- Dรฉvouement pour terminer le cours
Aucune qualification formelle prรฉalable requise. Cours conรงu pour l'accessibilitรฉ.
Statut du cours
Ce cours fournit des connaissances et des compรฉtences pratiques pour le dรฉveloppement professionnel. Il est :
- Non accrรฉditรฉ par un organisme reconnu
- Non rรฉglementรฉ par une institution autorisรฉe
- Complรฉmentaire aux qualifications formelles
Vous recevrez un certificat de rรฉussite en terminant avec succรจs le cours.
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Frais de cours
- 3-4 heures par semaine
- Livraison anticipรฉe du certificat
- Inscription ouverte - commencez quand vous voulez
- 2-3 heures par semaine
- Livraison rรฉguliรจre du certificat
- Inscription ouverte - commencez quand vous voulez
- Accรจs complet au cours
- Certificat numรฉrique
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