Advanced Certificate in Hotel Crisis Communication: Next-Gen

-- viewing now

The Advanced Certificate in Hotel Crisis Communication: Next-Gen is a comprehensive course designed to empower hospitality professionals with the skills to manage communication during crises effectively. In an industry where reputation is paramount, this course is critical, teaching learners how to communicate clearly, promptly, and empathetically during high-pressure situations.

4.5
Based on 3,029 reviews

4,806+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the increasing frequency of crises due to factors like climate change, cyber threats, and geopolitical instability, the demand for skilled crisis communicators in the hotel industry is high. This course equips learners with the essential skills to meet this demand, preparing them for career advancement and leadership roles. Through case studies, interactive exercises, and real-world examples, learners will gain a deep understanding of crisis communication strategies, media relations, social media management, and guest relations. By the end of this course, learners will be able to develop and implement effective crisis communication plans, ensuring their hotels are prepared for any situation.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Advanced Crisis Communication Strategies
• Hotel Disaster Preparedness and Response
• Next-Generation Social Media Management in Crisis
• Psychology of Crisis Communication
• Legal and Ethical Considerations in Hotel Crisis Comms
• Media Relations during Hotel Crises
• Crisis Comms Training and Exercises for Hotel Staff
• Leveraging Technology for Effective Crisis Management
• Reputation Management and Recovery Post-Crisis

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN HOTEL CRISIS COMMUNICATION: NEXT-GEN
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment